Shipping policy

1. Introduction

Welcome to the UnitedWeFit Shipping Policy.
Here you’ll find a clear overview of our shipping methods, delivery times, and costs.
Our goal is to ensure a safe and seamless shopping experience.

2. Shipping Areas

We currently ship exclusively within the United Kingdom (UK).
International shipping is not available at this time.

3. Order Processing Times

• Orders are processed within 1–3 business days (Monday-Friday).
• Orders placed on weekends or public holidays are processed the next business day.
After processing, orders are handed over to our logistics partner.

4. Delivery Times

Estimated UK delivery time: 3-9 business days (Monday-Friday)Timing may vary due to:
• Region within the UK
• Logistical delays
• Peak seasons (Christmas, Black Friday)

5. Shipping Costs

Shipping rates are calculated at checkout based on product weight and type.
Any promotions or free-shipping offers will be clearly indicated.

6. Order Tracking

Once dispatched, you will receive an email containing:
• Tracking number
• Tracking link
If no tracking number is received within 3 business days, please contact support.

7. Failed Delivery & Lost Orders

If your order is not delivered within 15 business days:
• Contact us to open an investigation.
• If confirmed lost, you may choose a full refund or free replacement.

8. Incorrect or Incomplete Addresses

Delays or failed deliveries due to incorrect or incomplete addresses are not our responsibility.
Please verify your details before completing your order.

9. Damaged or Defective Items

If you receive a damaged item:
• Contact us within 48 hours, with photos and a description.
• We will arrange a replacement or refund according to our Return Policy.

10. Customer Support

📩 Email: helpunitedwefit@gmail.com

📞 Service Hours: Mon–Fri, 9:00 AM – 5:00 PM (GMT)

11. Policy Updates

UnitedWeFit may update this Shipping Policy at any time.
Any changes will be published on this page.